Contact information

Aswadan Customer Support

Business Name: Aswadan Dairy
Location: Phulia, Nadia, West Bengal, India
Website: aswadan.in

WhatsApp & Order Support

+91 8293412807

You can contact us on WhatsApp for:

  • New order assistance

  • Order confirmation

  • Payment-related queries

  • Product information

  • Delivery and tracking support

  • COD / prepaid order queries

  • Damaged or leaking product complaints

  • Refund or replacement assistance

  • General customer support

For faster assistance, please share your Order Number and Registered Mobile Number when contacting us regarding an existing order.

Delivery & Tracking

Once your order is dispatched, tracking details will be sent to the WhatsApp number provided while placing the order.

Please make sure that the same mobile number remains active and is able to receive calls, as the courier delivery executive may contact you during delivery.

You can also use the Track Order option available on our website.

Damaged or Incorrect Product

If you receive a damaged, leaking, broken, missing or incorrect product, please contact us as soon as possible after delivery.

Please keep:

  • Unboxing video

  • Product photographs

  • Outer packaging

  • Shipping label

  • Order details

until your complaint has been resolved.

Eligible cases will be handled according to our Refund & Replacement Policy.

Product Quality Concerns

If you have any genuine concern regarding the quality or purity of Aswadan Ghee, please contact our support team.

Customers may also refer to our ₹10,000 Purity & Quality Challenge for information regarding independent laboratory testing.

Privacy Requests

For questions relating to your personal information or privacy, contact us through WhatsApp or our website Contact page and mention:

“Privacy Request”

in your message.

Important Note

Please ensure that all information entered while placing an order — including your name, mobile number, complete address and PIN code — is correct.

Incorrect or incomplete details may result in courier delays or unsuccessful delivery.

Aswadan Dairy
Phulia, Nadia, West Bengal, India
WhatsApp / Customer Support: +91 8293412807
Website: aswadan.in